Reporting a Concern
Immediate Concerns:
If you are concerned about the welfare of a child or adult at risk, do not delay in contacting the police, using 999 if a child or adult is believed to be in immediate danger. If there is no immediate danger, then please contact the Safeguarding Office directly.
Reporting Concerns:
If you are in any role within the Catholic Church in England and Wales, you must refer allegations directly to the safeguarding office, or directly to the police. Any referrals made directly to the police must also be sent to the Diocese of Salford safeguarding office.
If you are a member of the public, please refer allegations directly to the police and / or to the Diocese of Salford Safeguarding Office.
The Diocese of Salford Safeguarding Team is available Monday to Friday 9 am – 5 pm and can be contacted via:
Email: safeguarding@dioceseofsalford.org.uk
Phone: 0161 817 2206
The Catholic Safeguarding Standard Agency can also be contacted on 0207 901 1920 or admin@catholicsafeguarding.org.uk
Anyone who brings concerns or allegations to the notice of the Church will be responded to sensitively, respectfully and seriously. All concerns and allegations will be addressed using the Church’s national procedures and in a timely manner.
It is the policy of the Catholic Church in England and Wales to report all allegations of abuse to statutory authorities, regardless of whether the abuse occurred recently or in the past, or whether the accused person is living or deceased.
If you are a survivor and do not wish for your details to be shared with the statutory authorities, then the referral can be made anonymously giving the details of the accused person only.
If you are a survivor of abuse, please take a look at our Support for Survivors page where you will find further information about how to report abuse and also what to expect from the Diocese of Salford Safeguarding Team and other support services.
The Diocesan Safeguarding Team is committed to responding to safeguarding concerns, providing support and advice. However, we are unable to offer an emergency or 24-hour service. Therefore, if you have a concern or wish to speak to somebody outside of office hours, please contact one of the agencies below who are either available on a 24-hour basis or through specialist helplines and services:
Police
If you have an immediate concern that a child or adult is in danger contact the police on 999. You can also contact them via their non-emergency number 101, 24 hours a day 7 days a week. You can also raise a concern using their online referral form.
Local Authority
You can also report your concerns to your local children and adult services. Most local authorities run an out-of-hours helpline, details of which can be found on their website.
To find out who is your Local Authority, please use the following link: https://www.gov.uk/find-local-council
Healing through Community
Please see poster below for more information and contact details.
Others
NSPCC: 0808 800 5000, free helpline. Call if you are worried about a child. Monday to Friday 8am – 10pm and at weekends 9am – 6pm.
NSPCC Childline: 0800 1111, the line is free and open 24 hours a day, 7 days a week. Call if you are a child or young person and are worried about anything – no problem is too big or too small.
National Domestic Violence Helpline: 0808 2000 247, freephone 24-hours. Call if you are experiencing domestic abuse.
Samaritans: 116 123, 24 hours a day, 365 days a year. Call if you feel you are struggling to cope and need someone to talk to.
Hourglass (Action on Elder Abuse): 0808 808 8141, freephone Monday to Friday 9-5pm. Free text 078 6005 2906. Support to an older person or anyone concerned about an older person who is at risk.
The Survivors Trust: 0808 801 0818, freephone Monday to Thursday: 10am-12.30pm, 1.30pm-5.30pm & 6pm-8pm; Friday: 10am-12.30pm & 1.30pm-5.30pm; Saturday: 10am-1pm; Sunday: 5pm-8pm. Support and empower survivors of rape, sexual violence and childhood sexual abuse.
NAPAC: 0808 801 0331, freephone Monday to Thursday: 10am – 9pm; Friday: 10am – 6pm; Saturday and Sunday – Closed. Offers support to adult survivors of all types of childhood abuse, including physical, sexual, emotional abuse or neglect.